Go2Group Hosts Customer Appreciation Night 2019

On April 10, Go2Group hosted a Customer Appreciation Night at Topgolf – the premier entertainment destination in Las Vegas. A fun evening of golf, sumptuous food, drinks, and wonderful camaraderie went underway as we brought our clientele together for an evening of celebration and recognition. Guests loved perfecting their swing while enjoying delicious bites and an open bar.

The event was a wonderful gathering of the wider Go2Group family consisting of our most valued clients, partners and various other stakeholders. It was an opportunity for us to acknowledge each relationship individually, while reflecting on all that has been achieved at Go2Group over the last twelve months and what lies ahead on the horizon.

The big takeaway is that we continue to focus on building and nurturing long-standing, meaningful relationships with the diverse group of people that we do business with. We are looking forward to exciting times ahead as we focus on providing more personalized services and enhanced support for our clients and partners, and help them strategically align their IT and business goals for greater business value and digital transformation success.

Go2Group Attends Atlassian ITSM Mastery: an Event of Great Learning and Teamwork

Atlassian recently organized a workshop and event — known as the Atlassian ITSM Mastery — which engages partners, customers, and companies to talk about recent trends and learn from each other. Go2Group, an Atlassian Platinum and Enterprise Solution Partner, participated in this two-day workshop on February 19-20 in San Francisco.

The workshop was filled with insightful sales practices and Atlassian product updates (updates on Opsgenie, the modern incident management platform for operating always-on services, empowering Dev and Ops teams to plan for service disruptions, acquired by Atlassian in September 2018), and culminated in sweat-inducing presentations.

Go2Group, like other partners, were part of a small team that worked together and came up with value-based presentations individually. Sandip Patel (Vice President of Products and Services Sales), Hal Prather (Sr Consultant), and I (Sales Representative) from Go2Group attended the workshop. It was a helpful practice and certainly encouraged our skills of teamwork and public speaking.

The Go2Group team caught up prior to the workshop to discuss some strategic sales plans through an happy hour and a fun dinner at a lobster restaurant. The whole Atlassian engagement ended in a lovely dinner on February 20 with all of the attendees and Atlassian presenters at a wonderful Indian restaurant. The food was fantastic and we enjoyed getting to know our peers and colleagues that much better.

Go2Group Receives Appfire’s 2018 Red Hot Reseller Award

Go2Group is the proud recipient of Appfire’s 2018 Red Hot Reseller Award for having achieved a combination of revenue and year-over-year growth in reselling Appfire Atlassian apps.

Go2Group’s Enver Camlicay, Account Manager, Atlassian Licences received the award on behalf of the company. At Go2Group, we are thrilled to not only receive this award but also about our continued partnership with Appfire.

“This award is our way of recognizing Go2Group for all of their hard work and expertise reselling Appfire’s family of Atlassian apps over the last year. We are honored to partner with such a fantastic team and are thrilled for what 2019 has in store together,” said Randall Ward, Co-Founder and CEO at Appfire.

“It is our honor to celebrate our partners at Go2Group with Appfire’s 2018 Red Hot Reseller Award. Go2Group has shown impressive growth and success as a partner reselling Appfire’s family of Atlassian apps, and we truly appreciate their continued hard work and expertise,” said Mat Gauvin, Co-Founder and COO at Appfire.

The Appfire 2018 Red Hot Reseller Award recognizes an elite group of software resellers in the Atlassian ecosystem with strong year-over-year growth and outstanding sales volume of Appfire’s Bob Swift, Wittified, and Feed Three Atlassian apps. Appfire is an award-winning Platinum Top Vendor and has been a global authority in the Atlassian ecosystem for more than 13 years. Appfire’s popular Bob Swift, Wittified, and Feed Three product brands comprise the largest portfolio of apps on the Atlassian Marketplace with 60+ purpose-built products and over 31,000 active installations worldwide.

To learn more about the Appfire apps for Atlassian, contact us.

synapseRT 9.4 Brings New UI/UX Features to Drive Faster Software Delivery

With the influx in software upgrades and product versions in the market, the constant need to make testing of these software products smoother and faster demands improved UI/UX features in test management tools. Enterprise test management tools with enhanced user interface and easy-to-use features enable QA teams to implement an automation solution in very less time. synapseRT is here with its upgraded 9.4 version for Jira, packed with loads of new and interesting UI features that will enable enhanced user experience, improving usability and therefore productivity and performance.

synapseRT 9.4 comes with improved UI/UX features that enhances usability of synpaseRT within Jira, aiding smarter and faster ways to manage test cases and requirements. The new version also comes with some bug fixes, so you will have a smoother experience. 

Here’s a quick look at the new features:

Navigate across synapseRT conveniently: More flexible options in the “Tests” menu on the synapseRT platform to help your teams navigate across pages more conveniently and efficiently, improving your user experience and helping you increase productivity.

Track changes in synapseRT entities: Introducing an “Audit Log” feature in the “Tests” menu that will record user-based activities in synapseRT. You can track changes as per ‘who, when, where, and what’ every time a user uses the synapseRT platform.

Improve performance with a better UI: A new pagination feature will provide lists of items displayed on pages and panels.

Improved usability in European languages: CSV Delimiter is now configurable to adapt European languages and other languages, to make it easy for the users to import and export test cases, reports, and other data.

Quick turn arounds with new JQLs and APIs: Introducing more JQLs and APIs for improved user experience. The new JQLs enhances search functionality in various of pages to give users a convenient way to filter a set of test cases and test executions.

With all these additions, synapseRT continues to be the most powerful test management tool within Jira available in the market. Get the latest version to empower your testers and developers better.

Try synapseRT 9.4 for free

We Have Expanded Our Presence with a New Office in South Carolina

This past week, Go2Group achieved a significant milestone: we opened a new office in South Carolina. Founded in 2002, Go2Group already has a worldwide presence with established offices in Maryland, Virginia, Hawaii, as well as Tokyo, Hong Kong, and Chennai.

With this expansion, we consolidate our presence in the US market, hot on the heels of the appointment of our new CEO, Tom Stiling, toward the end of last year. The move will allow us to build on our continued momentum in accelerating customer success, with enterprise-level strategic services and solutions around application modernization, Agile and DevOps practices and Cloud, and create stronger relationships with new and existing customers.

We are looking forward to the months ahead as we establish ourselves in South Carolina and focus on providing more personalized services and enhanced support for our customers and partners in the wider region, while developing an exceptional talent pool as well as new career opportunities internally. Most of all, we are excited about building and nurturing longer-term relationships with our customers as we help them strategically align their IT and business goals for enhanced business value and digital transformation success. 

Have You Tackled the Tricky Problem of DevOps and Security Yet?

The speed vs security conflict between DevOps and IT security teams is well known. Security has long been thought of as the group that too often puts up roadblocks that prevent developers from getting more done in less time. At the same time, the perception that DevOps teams and their continuous deployments are a threat to security and compliance may still linger with traditional IT security. Can the integration of DevOps and security be done in a way that limits struggles and promotes true collaboration, while actually enhancing both security and agility in the process? The answer is yes — and the key is DevSecOps. The DevSecOps approach allows for security to be fully integrated into your software development pipeline from the very beginning, so your teams can share feedback continuously and provide resolution for software flaws along the way.

Fast-tracking DevOps security — THREE Key Components

While there is no single recipe for integrating security into DevOps processes, a few critical components are necessary for DevSecOps to take hold:

1.     Automate and continuously assess your security vulnerabilities

One of the key tenets of the DevSecOps approach is automation. Security controls and tests need to be embedded as early and often as possible, and throughout the development lifecycle, and they need to happen in an automated fashion before anything goes to production. The ability to incorporate automated testing as part of the SDLC — using methods such as static and dynamic code analysis, software composition analysis, and vulnerability and penetration testing — can go a long way toward improving the overall security of applications and cutting costs spent on dealing with flaws later on. It is also important to extend security controls to the handoff of code to the operations teams. Because this is often carried out in part by creating explicit rules of deployment — a concept known as configuration of code — security teams may find new checkpoints where important security needs can be verified and previously undetected errors or risks can be addressed.

Automated security is rapidly becoming a key practice in highly mature DevOps organizations. As a matter of fact, the fusion of DevOps and security goes in hand in hand. Many of the practices that are integral to DevOps — such as automated end-to-end workflows, emphasis on fast feedback loops, enhanced visibility, collaboration, and more — are conducive for integrating continuous security as a built-in component of your DevOps processes. By using an end-to-end automation and orchestration platform that can integrate with a wide range of security tools, DevOps organizations can ensure greater visibility and control over the entire SDLC, making the automated pipeline a “closed loop” process for testing, sharing feedback and addressing security concerns. The use of CI/CD tools like CloudBees Core™ is critical for enforcing secure best practices and governance at scale. It helps you set up a robust and secure CI/CD environment through complete automation of the development life cycle coupled with powerful pipeline integrations into various security scanning and testing solutions. The result: enhanced security, greater agility and faster releases.

2.     Streamline your processes

While automation is certainly important, it is just as important to build well-defined processes and security requirements at the beginning. In a DevSecOps environment, there are too many interactions taking place to decipher without a unified approach for developing good security practices. For instance, if the minimum security requirements for a project are not defined during the design and architecture stages, it will impact the effective planning and integration of security controls and result in security controls being bolted on as an afterthought. Detailed security requirements must also focus on operations-specific issues at layers below the application, such as database setups, cloud versus on-premises configurations and integration with existing network security controls, to ensure proper oversight.

It is important to establish the desired baseline for security and create agreed and repeatable ways of working which are clearly documented to ensure transparency of security towards the rest of the business. One way to approach this is by creating KPIs based on standards for measuring reliability, security, performance efficiency and maintainability of software. This allows developers to see security as a feature that will be tested just like any other feature or requirement.

3.     Instill a new culture of ownership

To enable effective DevSecOps practices, organizations need to transition from a culture where developers, QA and IT Ops are responsible for merely their corner in the pipeline to one in which teams across the development pipeline feel accountable for the code they produce. In other words, ownership of security must shift left. Since teams operate in their own silos, and have their own agendas and tasks, facilitating this culture change can be one of the biggest challenges.

Savvy organizations identify and appoint a “security champion” to serve as a role model and vulnerability watchdog during the period of transition. It makes sense to incorporate mentoring and coaching opportunities, wherever possible, so that vital security know-how can be disseminated across the team. Development and operations teams must be trained on the concepts of secure design and topics such as threat modeling, secure coding and security testing. Similarly, security engineers should have a seat with cross-functional DevOps teams, even in the initial stages when minimum marketable features (MMFs) are being planned, so that security can contribute by building threat models at the feature or service level. The goal is to make “security” less the function of an exclusive department and more a frame of mind across the organization to enable joint ownership of issues as they arise.

How do you get started?

As DevOps goes mainstream, the separation of development and security is no longer a viable approach. You can start with a targeted rollout, where you carry out an overall assessment of the risks in your organization and address the most important risk first by inserting automated security tools into the development pipeline. Keep working through all your security risks this way to make incremental improvements over time. Incremental improvements are a known benefit of any agile and DevOps organization, and DevSecOps is no different.

If you’re on the cusp of a DevSecOps initiative and you’d like more detailed information about incorporating security into your DevOps processes from the get-go, you can contact us.

Five Reasons to Move Your DevOps Architecture to the Cloud

Agility and speed are two of the most sought-after superlatives in today’s competitive digital economy. Not surprisingly, these adjectives also apply to organizations’ internal IT departments. The pressure on engineering teams to increase the rate at which they deliver software has significantly grown over the years, resulting in a massive movement around DevOps today. However, working with evolving DevOps practices calls for enhanced levels of agility and speed to deployment. Cloud is a direct response to that need and provides the perfect platform for businesses to keep up with changing IT innovations and drive greater efficiencies. As it turns out, there is a strong correlation between a sophisticated cloud environment and an organization’s ability to execute a high performing software delivery cycle. According to the State of DevOps 2018 report, teams that leverage all of cloud computing’s essential characteristics — defined by NIST as on-demand self-service, broad network access, resource pooling, rapid elasticity, and measured service —are 23 times more likely to be high performers. It is important to understand how cloud computing complements DevOps for a successful IT transformation.

The significance of cloud computing vis-á-vis DevOps

Enhanced scalability

By shedding traditional hardware inventories and offloading your CI/CD, testing and DevOps into the cloud, you can ensure that scalability becomes an integral part of application development ecosystem, which in turn facilitates reduced infrastructure costs and increased global reach. Cloud technology enables you to obtain and configure capacity with minimal friction. With AWS EC2 and Google Compute Engine, for instance, you can launch VMs on demand, predefine sizes and even leverage Custom Machine Types to meet very specific requirements. Your DevOps teams can deliver applications, code, and services with automatic scaling capabilities, allowing them to quickly scale capacity, both up and down, as your computing requirements change. They can even isolate services for specific use-cases.

Improved efficiencies, faster time to market

The use of cloud enables organizations to improve developer efficiencies at an individual level with cloud tools, application-specific infrastructure, and self-service catalogs and pace up the development process. Application-specific infrastructure allows developers to gain more control over their own components, resulting in reduced wait times. Self-service methods for provisioning infrastructure (using AWS Service Catalog) allows developers faster access to development environments, without the need to wait for IT operations to provision resources for them. With such flexibility, they can quickly conduct new experiments, fail fast and just as easily succeed in bringing new products to market faster.

Fosters a culture of collaboration 

At its core, DevOps is essentially a cross-joint effort that relies on seamless and effective collaboration between development and operations teams in order to meet business needs. The cloud provides the perfect platform to foster such a culture of communication. The use of cloud as a single common language dissolves the separation between teams and allows everyone to combine their efforts and learn new approaches at the same time. Including operations groups in the development procedure and the other way around helps to create a meeting point that leads to strong team dynamics and facilitates sharing of understanding and skills.

Streamlined technology stack 

Modern applications need complex technology stacks that require great effort for creation and configuration and it certainly is a huge challenge to manage a DevOps practice when components are all over the place. The centralized nature of cloud computing provides a standard platform for testing, deployment, and production for DevOps automation and a single window that lets you view, manage and control your entire DevOps practice. In Google Cloud Platform (GCP), there is something known as a Cloud Console, which helps you view your datastores, networking policies, web applications, data analytics, VMs, developer services, and much more. 

Optimal use of resources

It is much easier to track the use of development resources and associated costs, when leveraging cloud-based DevOps. Clouds offer usage-based accounting, which tracks the use of resources by application, developer, user, data, etc. and enables users to optimize performance by making the necessary adjustments.

Together, DevOps and cloud computing are interlocking parts of a strategy to drive meaningful IT transformation that directly impacts business goals. You can start by dipping a toe in to figure out which of your services will work well in the cloud and cut the chances of mistakes. Once any apprehensions about potential risks associated with the shift are addressed and your DevOps practice sets foot firmly in the cloud, it becomes easier to open the door to continuous experimentation and several new opportunities with enhanced levels of agility and speed of deployment. For example, you can start new initiatives around event-driven, serverless compute and explore if it fits well with your organization. Learning what works, and how it works for your organization, will show you how to propagate it more widely.

Contact us to find out how we can enable a seamless transition to the cloud for your business.

2018 in retrospect: A Year of New Ventures and Enhanced Customer Satisfaction

“I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemingway A lot can happen in 12 months — and we spent all year round listening to our stakeholders and helping them deliver enhanced customer experience! 2018 was a year of grandeur — great accomplishments, new ventures, new connections, and most importantly we were awarded for our efforts. Strengthening our core offerings — DevOps, Application Modernization, and Cloud, our services help businesses achieve digital transformation and business agility. While you will see a lot happening in 2019, we can say proudly that 2018 was a year of learning and new experiences — for our clients and us!
“We have an outstanding core of employees and I have all confidence that we will exceed our 2018 performance significantly in 2019 and beyond.” — Tom Stiling, CEO Go2Group

Get a glimpse of all the action that unfolded in Go2Group in 2018!

Take a look at some of the top posts of 2018!

December My First 60 Days as CEO of Go2Group In October 2018, I decided to accept the job as CEO of Go2Group — going operational again after nearly a decade behind the scenes of various Board of Director rooms across the globe. November DevSecOps – How to Be Swift and Secure While a growing number of organizations continue to implement, expand, and perfect their DevOps game, the focus on speed to market at the expense of security is making them increasingly vulnerable to the risk of cyberthreats and data breaches. The risks of security missteps remain real, immediate, and extremely costly, as demonstrated by the recent HBO hack that led to the leak of two episodes of its widely popular show ‘Game of Thrones’, or the massive security breach at Equifax exposing the sensitive personal information of 143 million Americans. It is becoming clear that a secure DevOps process is critical to the business of software creation and launching. Drive Faster Time to Market with synapseRT 9.3 The increase in ALM tools in the market sans test management capabilities has surely upped the need for test management software or tools that can combine flexibility with traceability, usability, and transparency — arming your testers, developers, and QAs to take on any testing challenge. synapseRT is here with its upgraded 9.3 version for Jira, packed with interesting features that enhance traceability, assigning, and tracking — strengthening it as a holistic solution. How Jenkins X Is the Integrated CI/CD Solution for Kubernetes Are you grappling with automating CI/CD for modern, cloud applications? In an ever-evolving technology landscape, you need the perfect assortment of tools, technologies, and practices to achieve the true benefits of DevOps. Cloudbees Jenkins X project is a Kubernetes-native CI/CD platform for developing cloud-native applications. Why Is Kubernetes Ideal for CI/CD and Reinforcing DevOps Goals? In the current scenario, when companies are struggling with setting up their CI/CD pipelines for cloud-based applications, Kubernetes, a powerful open-source platform for automating the deployment, scaling, and management of application containers across hosts, has reinforced DevOps goals and proven to be the ideal solution to CI/CD. It not only improves traditional DevOps processes, including speed, efficiency, and resiliency, but also solves newer problems that comes with containers and microservices-based application architectures. September Go2Group Named “Smartest Partner of the Year” at DevOps World | Jenkins World 2018 At last week’s DevOps World | Jenkins World 2018 event at the Marriott Marquis in San Francisco, Go2Group was announced as the “Smartest Partner of the Year.” One of the biggest events on the tech calendar, DevOps World I Jenkins World is a highlight for DevOps practitioners using Jenkins for continuous delivery and is a multi-day event comprised of sessions, workshops, training and other learning opportunities. The Partners of the Year Awards were selected by the CloudBees channel team and presented to CloudBees partners in seven partner categories. Criteria for the awards included: number of customer engagements, a proven expertise in DevOps, and demonstrated delivery of DevOps solutions to mutual customers. The Biggest News From the Product Keynote at Atlassian Summit 2018 Atlassian’s annual developer conference, Atlassian Summit, is currently underway in Barcelona. The event invites agile enthusiasts and passionate Atlassian users to network with industry leaders, share agile development strategies and inspire change. August synapseRT 9.2 Is Here with New Parametrization Feature Parametrization is particularly important in an agile software environment. As your agile organization evolves, testing needs to hit the accelerator and keep pace with an accelerating development lifecycle, while still maintaining a high standard of software quality in order to fulfill customer expectations. With our new synapseRT 9.2 release for Atlassian Jira, we have upped our test execution game with test case parameters. This will allow testers to run the same baselined test case several times with multiple data inputs at runtime specified at the test step level, without having to create duplicate test cases — saving a lot of time! June DevOps: The Key to Speed up Your Digital Transformation Digital transformation has triggered companies to relook at existing business models and their approach to operationalize day-to-day processes. Nowhere is this more evident than software development. To meet the demands of advanced innovation and quicker delivery of new applications and services, IT teams are transitioning to DevOps models that close the gap between development and operations. May Proud partner of a Leader in Gartner’s Magic Quadrant As an Atlassian Platinum and Enterprise Solution Partner, Go2Group is proud to share that Atlassian has been named a leader in Gartner’s 2018 Magic Quadrant for Enterprise Agile Planning Tools for the second time. Atlassian’s EAP software products Jira Software and Portfolio for Jira help teams successfully practice agile development and release great software at scale. Five Pitfalls to Avoid When Adopting DevOps Is DevOps implementation easy? The likes of Netflix and Facebook have shown continuous improvement reiterating the technical and business benefits of DevOps — shorter development cycles, increased deployment frequency, and faster time to market. On the other hand, a high percentage of enterprises are still figuring it out — oscillating between short and quick successes and failing to make the big jump to mainstream. April Emerging Trends in Software Testing Through 2018 In this age of digital transformation, testing is more than just a step or phase in the software development life cycle; it is an integral process that runs parallel to development. In the past few years, the testing industry has witnessed significant scaling due to the introduction of advanced technology. With the increasing application of artificial intelligence and automation, there were a few areas that successfully took testing to the next level, such as adoption of DevOps practices, tools, and applications, and test automation for web applications. March Four Factors to Consider While Choosing a Test Management Tool As a tester, developer, or test manager, you must love shopping — specifically for test management tools? But the dilemma is that you have too many options, right? The pressure to vet software to make sure it is market ready is increasingly becoming complex and tricky, and vendors are not making it easy by providing a myriad of multifunctional test management solutions. Have you considered narrowing down your options with simple ‘what can it do for me’ pointers? February A Strategic Partnership with CloudBees® to Bring the Power of DevOps to Businesses Globally Enterprises have a big challenge ahead of them. With experts predicting that DevOps is moving towards mainstream implementation, organizations — including federal agencies — are under tremendous pressure to deliver high-velocity and quality software, increase standardization, and implement best practices. Adopting DevOps practices and utilizing automation technology — which aids businesses with their digital transformation process — are more significant now than ever. January 10 Nifty DevOps Tools in 2018 Let’s face it — no single tool can offer all the capabilities to get you through your DevOps approach. You need to find the right mix of tools, strategies, and teams to suit their workflows and approaches. With 2018 projecting a movement for DevOps into mainstream implementation, this becomes even more relevant. DevOps Goes Mainstream: Top Trends for 2018 DevOps gets a jumpstart in 2018 with predictions of an early mainstream adoption and implementation. Analysts, IT leaders, and DevOps experts declared 2017 as ‘the year of DevOps’ and have predicted some major trends for DevOps in 2018. After digging deep and picking the brains of a few DevOps experts, we believe that DevOps will slowly enter the turf of mainstream adoption but it comes with barriers that may continue to exist through 2020. We can only be prepared for what’s coming! Five Tips to Kick Some Butt in Your DevOps Journey “The key to following the continuous delivery path is to continually question your own assumptions about what’s possible.” — Jeff Sussna The benefits of DevOps are clear — high-performance, faster deployment, and quicker response to crisis. Businesses today are either getting started with DevOps or have it in pockets but find it difficult to scale up to an enterprise-wide implementation. Protect Your Atlassian Suite With Two-Factor Authenticator Are you using old authentication methods that make your account information vulnerable to security threats? Gain control over who can access your Atlassian tools with Go2Group’s Two-Factor Authenticator app for your Atlassian Suite. As we kick off 2019 with aggressive goals and big ambitions, we thank you for making 2018 unforgettable. HAPPY NEW YEAR!

My First 60 Days as CEO of Go2Group

In October 2018, I decided to accept the job as CEO of Go2Group — going operational again after nearly a decade behind the scenes of various Board of Director rooms across the globe. I first started talking with Brett Taylor (President and former CEO of Go2Group) in the late 2015. I knew a little about Go2Group, with Brett being a client of my last firm, Gartner. Brett and I quickly realized that we had an alignment of views on client focus and the future of Go2Group in the IT services industry. In 2016, we progressed to a deal that suited us all — that is, me joining Go2Group as its initial Board Chairman and CEO Advisor. After we spun-off Go2Group’s flagship software product platform (ConnectALL) in a quite complicated joint venture deal with industry leader, Orasi Software, in July 2018, Brett decided to leverage his unique and dynamic engineering skills to lead the joint venture and asked me to head the remaining components of Go2Group — which I was honored and excited to accept.   The technology and IT service industries are not new to me, as I have been involved in these sectors for more than three decades.


When I stepped into the operations of Go2Group, what I found was an organization built for the future — with an impressive mix of amazing people and technology. I was truly blown away. My challenge was to find a way to lead this business with most of the ingredients it already has to deliver outcomes and growth. Usually, that’s where things so often fall apart. The first thing I had to do was immerse myself in the environment I was stepping into.  Go2Group is an organization that has been around in some form or another for more than 17 years. You can’t simply start rearranging the furniture (and teams and business models) on your first day.

All ears

As James Humes, author and former US Presidential speechwriter said, “The art of communication is the language of leadership.” My first month at Go2Group was spent listening to clients and employees, building lines of communication, and creating new relationships. I met many people in different sessions in order to break down barriers that may exist, where we could understand each other and address concerns and issues from multiple perspectives. Everyone has their own style of communication, shaped by not only the role they play but their personality as well. Here, I had to learn what everyone’s ways of working and understanding were, and build a common language from scratch that we could all converse in. On October 20 and 21, I had the chance to meet the key management team leaders of Go2Group in Las Vegas. It was a great opportunity to see how the group interacted with and listened to each other. We had a long agenda during the day and then a dinner in the evening. There may have been a few drinks after that, too!
Go2Group team in Las Vegas 2018

The Go2Group leadership at Las Vegas in October 2018. From left: Sandip Patel (Vice President of Products and Services Sales), Tom Stiling (CEO), Maritess Cruz Goellnitz (Vice President of Marketing, Products, and Strategic Alliances), Mike Maheu (Sr. Vice President of Professional Services and Operations), and Jennifer Libby (Director of Corporate Operations).

My intention was to spend time meeting with all of them; my goal was to listen. I believe in a valuable opportunity at the start to hear opinions from others before I begin to establish my own. This involved setting up one-on-one meetings over the following weeks.

Solid foundation

Each organization has its secret weapons — that unique combination of talent, technology, and support that allows it to do exceptional things. As CEO, it’s my duty to learn what moves I need to make to unleash that weapon at the right time. Knowing what my organization’s capabilities are is only the first part of the process; using them effectively and reliably takes time and practice. Having had lots of very useful input from my meetings with individuals in the business, I started to draft an initial plan. We have great people and very good performance. All in all, we need a very sound foundation upon which we can continue to grow and develop the company. As with any rapidly growing business, it is critical that the right management and organizational structures are put in place. Done correctly, it frees our people, in as much as it is possible, to focus on their day jobs and spend less time on management admin.

Aiming higher

As CEO, I’m focused on defining purpose and culture (walking the talk is key), shaping our strategy and ensuring the business is organized effectively. My aim is for us to consistently deliver while always ensuring strong business performance, and to protect our stakeholders’ interests. We are putting in a structure to make this company a great place for employees, clients, prospects and investors. We are adding resources; we are looking to improve efficiencies and agility, so we can bring constant innovation to the market. We are putting together an exceptional and compelling offering for our clients.

Special thanks

My initial 60 days in this job would not have been so filled with vigor and exuberance without the support of the people who brought Go2Group to where it is today. I wish to express my thanks and gratitude to our customers for their continued support and trust; our business partners for helping us provide solution to our clients; and to our employees for their hard work day in and day out to serve our customers and fellow associates.

Looking ahead

The hard work begins now with implementing the new structure and building on the good work the firm has already been doing. Moving forward, I believe we can steer Go2Group together to a path of sustainable growth and success. More to come…

Make Some Noise for Go2Group’s In-‘house’ DJ Goos: One of The Top 10 Rising DJs Worldwide

“I am buzzing. I can’t believe it,” were Guha Bharadwaj’s words on being picked as one of the top 10 Rising DJs worldwide. It is a proud moment for Go2Group as Guha, Senior Marketing Manager, popularly known as Goos in the DJ community and music circle, gets selected as one of the top 10 Rising DJs across the world to watch out for by Pioneer DJ’s Kuvo service. His music was heard and endorsed by Daisuke Ito — a long time contributor to club and culture publications including the best for underground music — Resident Advisor. While he has been working with Go2Group for over four years, he made this magnificent achievement in just two years as a professional DJ. Read more