CRM systems such as Salesforce, MS Dynamics and SugarCRM are popular systems used by Sales and Customer Support teams, while Atlassian’s Jira is popular among Product Development teams for issue and project tracking. When organizations get stuck trying to keep track of disconnected teams, processes and systems, it can lead to errors, inaccuracies of information, miscommunication and ultimately cause pain for their customers.
Learn ways to bridge the gap among Sales, Customer Support and Development teams and help them collaborate as they scale, thus ensuring that the customer is kept at the center of everything you do. Get a sneak peek at how Jira can be seamlessly integrated with Salesforce, MS Dynamics, and SugarCRM using Go2Group’s CRM Plugin for Jira.
Product Developer @Go2Group
Karl is a Product Developer at Go2Group helping customers get the most out of their Atlassian tools with the CRM Plugin for Jira. He is a graduate of the College of Charleston, and on track to earn his M.S. in Computer Science from Georgia Tech. In addition to the CRM Plugin, Karl is gearing up to work in DevOps, and is working on a host of other Go2Group projects.