Connect Your CRM with Jira - Automatically!
More productivity, fewer mistakes with CRM app for Atlassian Jira
Go2Group’s CRM app lets you integrate with Atlassian Jira so that the major CRM vendor’s cases are available for development. When CRM systems like Salesforce, SugarCRM, and Microsoft Dynamics CRM Online are integrated with Atlassian Jira, cases from the various CRM vendors can flow bi-directionally with issues from Atlassian Jira.
Our CRM app supports
What customers are saying
This plugin has made our Salesforce integration a breeze. It has every option we could have possibly asked for to keep our Salesforce and Jira data in sync. With this plugin all of our data is always up to date. Any questions I have ever had have been answered quickly and professionally by the Go2Group staff. We couldn’t ask for anything more out of this plugin.
Enterprise Application Administrator, Easter Seals Bay Area
An end-user contacts a customer support representative using CRM and a Case is created for that customer. The CRM user can then elect to send that issue to Jira, either creating a new issue in Jira or linking to an existing issue. As the Jira issue is progressing the CRM user can monitor the status and the Jira user and CRM user can communicate via comments and attachments.
Common integration scenarios
Sales ↔ Development Teams
Support teams ↔ Development Teams
Customers ↔ Support Teams
CRM artifacts synchronized
Jira issue ↔ Salesforce records
Atlassian Jira 4.x, 5.x, 6.x, 7.x, 8.x
Jira Data Center