The problem: Sales and support teams use a CRM system such as SugarCRM or Salesforce.com and the development teams use Jira. So the teams have to struggle with two systems, resulting in mistakes and inefficiency.
What if there were a way to automatically sync back and forth?
The CRM app for Jira provides effortless, bi-directional integration of accounts, contacts, cases, custom fields, and objects between your CRM systems and Jira.
The CRM app displays customer data from a CRM System in a Jira ticket and Jira issues in a CRM System screen, sharing timely knowledge between two otherwise disparate teams.
It works with both Salesforce, SugarCRM and MS Dynamics CRM Online out of the box.