Why Use a Managed Service Provider When Deploying Atlassian Data Center on AWS?

November 21, 2019 | by Krittika Banerjee | Posted In Agile, Atlassian, Cloud

At this point everyone knows about cloud computing. They may not have all of their applications in the cloud, but they are headed that way. And a large percentage of them are using cloud managed services to make the process easy and foolproof. Cloud managed services refers to the outsourcing of day-to-day monitoring and management for cloud-based services and technical support to a third-party firm, which can automate and improve your business operations. The category is red hot, and is forecast to grow rapidly, reaching 86.4 billion by 2022.

The growth of cloud managed services underscores two things: The shift to cloud computing is still accelerating and IT organizations need assistance with their complex applications, integrations, and enterprise workloads such as Atlassian Data Center. More and more organizations are turning to cloud managed service providers (MSPs) for help in migrating, deploying, and managing their applications more reliably in the cloud. As you consider starting or extending such a model, understand the key drivers and benefits it provides.

Unlocking the benefits of Atlassian Data Center on AWS with a cloud managed service provider

The value proposition of AWS is that they build their infrastructure at such a massive scale that you get access to hundreds of services and features at a price far below that of building your own data center. The reality isn’t so simple. Some IT organizations’ migrations stall with the complexity of standing up AWS services, particularly for specialized enterprise applications like Atlassian. There are literally thousands of potential dependencies to consider. Secondly, it’s easy to configure an instance inefficiently so that the costs spiral. A quick Google search of “AWS invoice shock” provides ample evidence of AWS bills tens of thousands of dollars higher than expected. This is where a service partner can help.

Atlassian has a prepared set of AWS CloudFormation templates and instructions that allow organizations to spin up a new virtual private cloud and deploy load balanced, multi-node versions of Atlassian Data Center. But you need to be prepared for complexity. Even with these templates, having an expert on the team to help you get the job done is essential. With Atlassian products you’re moving mission-critical data that can’t be unavailable or lost. Without comprehensive cloud management, your business is susceptible to data loss, security threats, and costly downtime. Apart from this, here are some of the other reasons why your business should choose a cloud managed service provider.

Cost efficiency

By outsourcing your cloud management, you can keep your financial expenses in check. A trusted MSP can bring all the skills, expertise, and know-how to maximize your cloud investment. These skills are expensive and difficult to recruit and retain. MSPs can also help ensure that every cloud resource you own is being leveraged to the fullest, and you aren’t spending money on cloud services or resources that you don’t use. For instance, if you’ve stored data in the cloud but haven’t interacted with it in a while, your service partner might recommend you move it to cold storage in order to reduce expenses. This is optimal for businesses that need to keep data around for compliance requirements but don’t need to use it regularly.

Robust infrastructure

Depending on your IT needs, a cloud expert can help you with various aspects – starting from pre-migration assessments, identity and access management to security audits, instance monitoring, and more. They can also integrate existing business practices and policies to manage your network and simplify compliance and reporting. Additionally, a robust network infrastructure with 24/7 monitoring and management by an external partner will give your teams the flexibility to concentrate on the more important projects that accelerate your strategic business goals.

Disaster recovery

With cloud managed services, your data will be safe and secured across all cloud services and applications. In the event of a disaster, your business and operations can continue with minimal downtime. You can count on your instance to have the utmost performance and availability all the time.

Choosing the right MSP – key considerations for success

Selecting an MSP is an important opportunity, which brings the ability to deliver radically enhanced services and shape an entirely new strategy for your business. But what aspects should you consider prior to the move? First and foremost, you must be upfront about your needs. It is important to clearly articulate the company’s current position, long-term goals, and short-term deliverables to the new provider so that they are aligned with your objectives and challenges. Ownership of assets (hardware and software) also needs to be clearly established. Another consideration is the Atlassian and AWS expertise of the provider. They should have the necessary technical know-how and experience to evaluate your IT resources, forecast and optimize your costs in the cloud, and deliver all the answers and results that your team can rely on for continued management and success of your instance. A proven approach to deliver predictable and optimized migrations of Atlassian (Jira, Confluence, BitBucket, etc.) workloads to AWS is of paramount importance in simplifying complexity and controlling costs.

Note: This marks the last in a multi-part series of posts. You can read Part 1 here and Part 2 here.

Want to learn more about how to take advantage of cloud managed services to benefit your specific projects? Contact us!