The Go2Group CRM plugin allowed Say Media’s creative studio and ad operations teams to use JIRA as their project management platform. By standardizing on one project management platform, Say Media streamlined and simplified its workflow. Atlassian JIRA was previously isolated to the engineering department. Based on the demonstrated effectiveness of the Go2Group CRM Plugin, other departments have expressed an interest in moving to JIRA. “The Go2Group CRM plugin has impacted the success of our organization in allowing new employees an opportunity to quickly learn and ramp up using a project management application used widely throughout the organization. Many of us live and breathe JIRA, and the more of our company that is familiar with it and the processes afforded by it, the better off our company is as a whole,” said Russell Eutsler, IT Analyst at Say Media.
Even without a formal ROI analysis, Say Media has demonstrated cost savings. Upgrading the standard components of the previous system would have started at $10,000; and there would be substantial additional costs to upgrade the custom coded elements to meet Say Media’s needs.
Say Media has saved in Salesforce licenses by transitioning some of its 90 active Salesforce users from working within Salesforce (at a cost of approximately $110 per month) to Atlassian JIRA, saving thousands of dollars annually.
Other departments are interested in migrating. With the recent release of the Go2Group CRM Plugin v6.0, Say Media’s engineering department is excited about the possibilities of integrating their second Salesforce instance and connecting Salesforce to existing JIRA workflows for other engineering projects. By using the Go2Group CRM Plugin, the engineering team can focus on the core aspects of the company’s business without worrying about whether the system is being utilized effectively.